Suddenly when I go to the "About" tab, all of the data about my machine is missing. It does not say ANYTHING in any of the fields. DXDiag and DEvice manage come up clean.

And suddenly now that this is happening, the program is getting all "weird" in MANY ways...... not working correctly.

Any thoughts.

best,

..................john

Hi John,

Did you try a fresh boot? Same thing? I have never seen this one....

Dogcreek,

Hi. Yeah tried about everything I can think of.

I am working with their support RIGHT NOW online ....... and they are absolutely AMAZING. It is some wee hour in the AM over in the UK...and we are emailing back and forth...and they are doing code changes to try to figure this out.

You cannot get better support than THAT. Above and beyond tha "call of duty".

They fixed the "no data on the about screen" for me already. They are working on another issue I'm having right now.

best,

....................john